Factory View
FAQ
Q1:What is the warranty for our lamps?
A1:For the lamps,we have 2 years warranty.
Q2:How do you ensure the quality
A2: We get three QC processes:1.For raw materials;2.During the half of production; 3.Final QC test one by one after aging 12 hours.
Q3:How to do if any quality problems on our side in the warranty time?
A3: First, take pictures or videos as proof and send to us.We will replace new ones for free.
Q4:OEM OR ODM accepted?
A4:Yes,we can do OEM & ODM,logo on the light or package both are available.
Q5:Can we get support if we have our own market position?
A5:Please inform us your detailed market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.
Q6:Is there any cheap shipping cost to import to our country?
A6:For small order,express will be the best.And for bulk order,sea ship way is best but take much time.For urgent orders,we suggest via air to airport.
Q7: How many days will samples be finished?And how about the mass production?
A7: Generally 5-7 days for samples making. The leading time of mass production will depend on the quantity,normally 20-35days
Q8:What is your trade assurance?
A8:100% product quality protection
100% product on time shipment protection
100% payment protection for your covered amount
Factory View
FAQ
Q1:What is the warranty for our lamps?
A1:For the lamps,we have 2 years warranty.
Q2:How do you ensure the quality
A2: We get three QC processes:1.For raw materials;2.During the half of production; 3.Final QC test one by one after aging 12 hours.
Q3:How to do if any quality problems on our side in the warranty time?
A3: First, take pictures or videos as proof and send to us.We will replace new ones for free.
Q4:OEM OR ODM accepted?
A4:Yes,we can do OEM & ODM,logo on the light or package both are available.
Q5:Can we get support if we have our own market position?
A5:Please inform us your detailed market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.
Q6:Is there any cheap shipping cost to import to our country?
A6:For small order,express will be the best.And for bulk order,sea ship way is best but take much time.For urgent orders,we suggest via air to airport.
Q7: How many days will samples be finished?And how about the mass production?
A7: Generally 5-7 days for samples making. The leading time of mass production will depend on the quantity,normally 20-35days
Q8:What is your trade assurance?
A8:100% product quality protection
100% product on time shipment protection
100% payment protection for your covered amount
The accessories are very important in using and installing, so we offer the driver,controller,Mounting Brackets,and led strip caps.Use the driver to support the led strip lights,because the led strips are low voltage. If there needs color change or adjusting brightness,the RGB controller or dimmer can make it real.In order to make the installation easy, the unique brankets are optional.Each evenstrip has matched bracket.If the length of led strip needs to cut short,use the plastic end caps to keep waterproof.
Strip Light Accessories,Waterproof Led Driver,Led Strip Light Controller,Led Strip Cap
Guangdong Kamtat Lighting Technology Joint Stock Co., Ltd. , http://www.ip68ledstrip.com